At bjbaje, your privacy is not an afterthought — it is a core operational commitment. This Privacy Policy explains, in plain and precise language, exactly what personal data bjbaje collects from Pakistani players, the lawful basis on which we process it, how it is stored and protected, who it may be shared with, and the rights you hold over your own information at every stage of your relationship with the bjbaje platform.
These are the foundational principles that govern how bjbaje collects, uses, and protects every Pakistani player's personal information
bjbaje collects only the personal data that is strictly necessary to deliver our services, meet licensing obligations, and protect your account. We do not collect data for its own sake or retain it beyond the period it is needed.
All personal data transmitted to and from bjbaje is protected by 256-bit SSL/TLS encryption — the same standard used by international banking institutions. Data at rest is encrypted and stored on secured, access-controlled servers.
bjbaje will never sell, rent, or commercially trade your personal data to any third party. Your information is used exclusively to operate the bjbaje platform and to fulfil our regulatory obligations — nothing else.
Pakistani players on bjbaje hold the right to access, correct, restrict, and request deletion of their personal data at any time. These rights are exercisable by contacting the bjbaje privacy team at no charge and with no penalty to account status.
Where bjbaje engages third-party service providers — such as payment processors, game suppliers, or fraud detection services — data sharing is strictly limited to what is required for that specific service, governed by binding data processing agreements.
When bjbaje updates this Privacy Policy, we notify affected players via their registered email address or platform notification before the changes take effect. We do not make silent, retrospective changes to data practices.
This Privacy Policy ("Policy") is published by bjbaje ("we," "us," "our") and applies to all individuals who access, register on, or interact with the bjbaje platform accessible at bjbaje.one ("Platform"), including all associated pages, services, features, and communications. This Policy is incorporated by reference into, and forms an integral part of, bjbaje's Terms and Conditions.
bjbaje takes its obligations with respect to personal data seriously. The Platform is designed to serve Pakistani players — from Karachi and Lahore to Islamabad, Faisalabad, and beyond — and we recognise that these players entrust us with sensitive personal and financial information as part of the normal course of account registration and gaming activity. That trust is not taken lightly.
This Policy is written in clear, accessible English. Where legal terminology is used, it is explained in context. If you have any question about how bjbaje handles your personal data that is not answered in this document, you are encouraged to contact our dedicated privacy team using the contact details provided in Section 14.
bjbaje collects personal data across several categories, depending on how you interact with the Platform. The categories of data we collect, and the context in which each category is collected, are set out in the table below:
| Data Category | Specific Data Points | Collection Context |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC front and reverse image, selfie photograph | Account registration; KYC verification process |
| Contact Data | Pakistani mobile number, email address, city of residence | Account registration; support queries |
| Financial Data | JazzCash/EasyPaisa account number, bank account details (where applicable), transaction history, deposit and withdrawal records | Deposit and withdrawal processing; KYC payment verification |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session timestamps | Automatically collected via platform access logs |
| Usage Data | Games played, betting history, session duration, pages visited, bonus claims, Rewards tier activity | Automatically generated during platform use |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Player-initiated support interactions |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, preferred communication channel | Registration and account settings management |
bjbaje does not collect sensitive personal data such as religious beliefs, political opinions, health records, or biometric data beyond the facial photograph required for CNIC-matching purposes during KYC. Where applicable laws require additional categories of data for specific regulatory obligations, this will be communicated to affected players directly.
bjbaje collects personal data through the following means:
bjbaje processes your personal data only where a valid legal basis exists for doing so. The legal bases on which bjbaje relies are as follows:
bjbaje uses the personal data it holds about registered players for the following specific purposes:
bjbaje does not sell, rent, or trade your personal data. We share personal data with third parties only in the limited circumstances described below, and only to the extent strictly necessary for each stated purpose:
bjbaje uses cookies and similar technologies on the Platform. Cookies are small text files placed on your device when you visit the bjbaje website. They serve a range of essential and functional purposes on the Platform.
bjbaje uses the following categories of cookies:
bjbaje retains personal data for the period necessary to fulfil the purpose for which it was collected, subject to the following minimum retention requirements imposed by bjbaje's licensing and AML obligations:
Following the expiry of applicable retention periods, bjbaje securely destroys or anonymises personal data using industry-standard data destruction procedures. Players may request information about the specific retention period applicable to their data by contacting the bjbaje privacy team.
bjbaje implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
As a bjbaje player, you hold the following rights in relation to your personal data. These rights are exercisable at any time by contacting the bjbaje privacy team via the details in Section 14:
You have the right to request a copy of all personal data bjbaje holds about you. bjbaje will provide this in a structured, commonly used format within 30 days of a valid request.
If any personal data bjbaje holds about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay. For KYC-critical data, updated documentation may be required.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to bjbaje's mandatory regulatory retention obligations (see Section 8), which override erasure requests where applicable.
You may request that bjbaje restricts the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested, or while an objection to processing is being assessed.
Where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request that your personal data be provided in a machine-readable format suitable for transfer to another service provider.
You have the right to object to processing of your personal data based on bjbaje's legitimate interests, including direct marketing. You may withdraw consent for marketing communications at any time via your account settings or by contacting support.
bjbaje's services are strictly restricted to individuals aged 21 years and above. bjbaje does not knowingly collect, process, or retain personal data from any individual under the age of 21.
Where bjbaje discovers or has reasonable grounds to believe that personal data belonging to an underage individual has been collected — whether through misrepresentation at registration or otherwise — bjbaje will immediately suspend the relevant account, delete the associated personal data to the extent not required for AML/regulatory retention, and take appropriate follow-up action in accordance with our safeguarding obligations.
bjbaje may send you promotional communications — including bonus alerts, Rewards program updates, new game announcements, and special event notifications — via SMS to your registered Pakistani mobile number, via email to your registered address, or via in-platform notifications.
Marketing communications are sent only where you have:
You may withdraw your consent to receive marketing communications at any time without penalty to your account status. Opt-out options are available through:
Please note that opting out of marketing communications does not prevent bjbaje from sending transactional communications — such as account security alerts, payment confirmations, and policy update notifications — which are sent on the basis of contractual or legal necessity rather than marketing consent.
bjbaje reviews this Privacy Policy periodically and may update it to reflect changes in our data processing practices, changes in applicable regulatory requirements, or improvements in our privacy governance framework.
When material changes are made to this Policy, bjbaje will notify all registered players via their registered email address or via a prominent in-platform notification, with a minimum of 14 days' advance notice before the changes take effect. Non-material changes (such as typographical corrections or clarifications that do not alter the substance of any data processing practice) may be made without advance notice.
The "Last Updated" date displayed at the top of this page and in the Table of Contents sidebar will reflect the date of the most recent revision. bjbaje encourages players to review this page periodically to remain informed about how their personal data is being managed.
For any questions, concerns, or requests relating to this Privacy Policy or bjbaje's handling of your personal data, please use the following contact channels:
bjbaje commits to acknowledging all privacy-related communications within 48 hours and to providing a substantive response within 30 calendar days of receipt, in accordance with the response obligations described in Section 10 of this Policy.
This Privacy Policy was last reviewed and updated on 1 January 2026. The English-language version of this document is the authoritative version. bjbaje — bjbaje.one — All rights reserved.
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